WHY US?

AWESOME FEATURES COME WITH EVERY PLAN Monitored 24/7 By Our Technical Support Staff.

Accountable

We will remain 100% accountable for the performance of your IT infrastructure.

Handling everything

We will handle all your infrastructure needs from desktop to cloud and everything in between.

Maintaining

We will maintain your systems in accordance with industry best practise.

Dedicated account manager

Provide a dedicated account manager so you receive personalised IT solutions.

Service Level Agreement

We will guarantee our work and provide an SLA against our performance.

High effort

Use all the skills and experience of our highly qualified engineers to deliver you the best results.

About us The awesome story of cititec

Our story

We are a dynamic and unconventional IT services provider. Most IT companies focus the majority of their efforts on technology. We understand that the key to a successful IT system is not just about managing the bits and bytes, but about connecting with people, building relationships and being responsive to the evolving nature of our clients’ needs.

Our philosophy is simple; to combine a personalised level of service with cutting edge IT solutions that work and withstand the test of time.

Since our establishment in 1999, we have consistently delivered exceptional IT outcomes for our clients. We support organisations of every size, spanning a vast array of industries including healthcare, trade union, legal, real-estate, retail and non-profits.

We bridge the gap between managing the complexities of IT and the achievement of your business goals. Talk to us today about how we can work with you to improve the way your business uses technology!

Mission Statement

To provide our clients with cost-effective, progressive IT solutions using exceptional people, products, services and processes while remaining ethical, independent and innovative.

Qualified Staff

Our staff boast a range of industry qualifications including Microsoft MCPS (Microsoft Certified Professional), CCNA (Cisco Certified Network Associate; Routing & Switching, Voice), CCENT (Cisco Certified Entry Networking Technician), BAIS (Brocade Accredited Internetworking Specialist), ITIL, to name a few.

Tertiary qualifications include Doctoral Degree (Computing), Bachelor of Business (Information Systems, Hons.), Bachelor of Applied Science (Information Technology), Bachelor of Information Technology (Multimedia Technology).

Books are important, but so is experience. Combined, we have a culmination of over 60 years of IT industry practice!

Whilst all of our staff members have solid technical foundations, we emphasise the importance of communicating to our clients in a non-technical manner. We address business needs and requirements and do our very best to explain things in plain English (or perhaps you’d prefer Italian, Spanish, Greek or Russian?).

To provide our clients with cost-effective, progressive IT solutions using exceptional people, products, services and processes while remaining ethical, independent and innovative.